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ISHAN

Evolving in response to a myriad of inputs, today's business processes seamlessly ingest information from diverse sources and events. This dynamic nature reflects the agility required to navigate the complexities of the modern operational environment, where adaptability and responsiveness are key attributes.

With ISHAN, you can gain control, visibility, and overall efficiency with unparalleled transaction monitoring.

RINA

In the ever-evolving landscape of enterprise strategies, the pursuit of optimizing customer experiences while balancing profitability and cost efficiency is akin to a complex dance. Studies emphasize that, in critical situations customers still place their trust in the empathetic touch of a human contact center agent.

With RINA, your frontline workforce is geared to consistently perform at their best, leaving your customers delighted.

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- ISHAN
- RINA
SOLUTIONS

Artificial Intelligence

We create purpose-built solutions that imbibe your organizational culture and keep your ethos intact. With specialized tailor-made solutions that address specific business problems, we help rewire how you augment CX, deliver unparalleled value, and drive efficiencies at scale.

Data Intelligence

We focus on delivering specialized machine learning solutions that are tailored to meet unique business needs. Using open-source tools, we create and fine-tune models for optimal performance and provide solutions that are practical and scalable.

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- Artificial Intelligence
- Data Intelligence
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ENHANCE OPERATIONS WITH
REAL-TIME MONITORING

In today's dynamic business landscape, workflows are fluid, adapting to continuous changes in data, events, and market demands. ISHAN helps you navigate these complexities with unmatched transaction monitoring, offering real-time visibility, control, and overall efficiency.

Key Features

of ISHAN

Omniscience in

Automation

Gain comprehensive control over your processes. ISHAN seamlessly collects and analyzes crucial business data, ensuring precise tracking of tasks and operations.

Real-Time

Analytics

Utilize intuitive dashboards for real-time, predictive, and prescriptive insights. ISHAN's self- monitoring capabilities enable proactive issue resolution and optimize service delivery.

Process

Visualizer

Explore processes visually with real-time data, instant notifications, and step-by-step guidance, allowing for quick troubleshooting and improved system performance.

Self-Healing

Feedback

Identify and learn from exceptions to create self- healing feedback loops, ensuring continuous process improvement and resilience.

Shared Process

Knowledge

Equip all users with your unique organizational processes, fostering consistency and excellence in service delivery.

Deep Process

Insights

Access detailed metrics on transaction volumes, response times, and completion rates to enhance management and operational excellence.

Bi-Directional

Control

Empower business users with the ability to adapt transaction rules in real-time, enhancing process efficiency and quality assurance.

WHY CHOOSE ISHAN

WHY CHOOSE

ISHAN

Efficient Troubleshooting

With Micro-Tracking for precision in Issue Detection / Fault Isolation, you can diagnose and resolve issues swiftly with precise insights into transaction steps.

Performance Metrics

Boost your transaction volumes, response times, and SLA achievements with our comprehensive tracking tools.

Supplement Resolutions for Persistent Success

ISHAN enhances adaptability by enabling you to effectively handle outlier situations either supplementing Business Logics or Process Changes.

Elevate Operations With ISHAN

Unlock operational brilliance and drive your business to new heights with ISHAN. Experience back-office excellence tailored to your unique business processes.

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ISHAN

RINA

Read to uncover new perspectives.

Artificial Intelligence

Data Intelligence

Read to uncover new perspectives.

ISHAN